These general terms & conditions (GTC) apply to all orders placed on the www.boutique.ai-dev.fr website.
The GTC apply are those in effect at the date of confirmation of the order.
Payments are accepted in 2 ways :
In all cases, payment must be validated in order to get the product(s) purchased.
When the purchase is made via Paypal, payment is generally validated immediately, however @ ide-info can not be held responsible for problems arising from the platform of payment.
When the purchase is paid by bank transfer, it is validated after actual credit on the seller (5 to 15 days depending on the bank).
When the payment is validated, the client 14 calendar days to download their product, the number of downloads is limited to two.
In the event that the maturity and / or the number of downloads allowed would be exceeded, the client can send an email to request an ultimate download that may or may not be granted to him according to the situation and without any justification required when refusals.
@ide-info can not be held liable for the breach of contract, due to the occurrence of a force majeure event.
As for the products purchased, @ide-info shall not be liable for all damages because of this, business interruption, loss of profits, damages or expenses that may arise.
Pursuant to Article L.121-20 et seq of the consumer rules, the customer doesn't have a period of 7 working days from the date of confirmation of payment, to cancel the purchase and request an exchange or refund at no charge for a software (downloaded or on any support).
No refunds will be granted, even if the product does not meet the needs of clients, if the software version is incorrect or any other reason that would make the product purchased does not work with the customer.
Before making a purchase, the customer has the opportunity to test most products on the demo sites and / or the site of @ide-info:
At any time the client has a right to access, modify, rectify and delete data concerning you (art 34 of the Law "Informatique et Libertés" of January 6, 1978).
Software are sold in different versions :
This version is provided so gracious to the client without any warranty of any kind, or any additional service.
The customer is free to make a Paypal donation to thanks @ide-info for the work done.
This version comes with a warranty of one month for every bug that occurs.
This version comes with a warranty for a period defined by the option (3 months, 6 months or 1 year), included warranty support by email and Skype, as well as bug fixes occur when using the treatment of these bugs are not subject to the rules of processing speed, but with the understanding given priority in case of lock the client's site.
BE CAREFULL ! This warranty is not due if the customer would have installed a third party leading to modifications of file structures and / or the database or if the client has manually changed data in the database.
A priority for requests for changes, be careful however, this does not mean that the customer may request changes and get them safely and free, but they will be given priority if the other prove interesting for progress of the project.
It should be noted that a further extension of guarantee may be granted to the customer based on the price of the option '1 year served included '. And, within one month after confirmation of payment.
Most products allow the granting of a gift voucher for the same product in a later version, the voucher is in general a value of 100% of the amount paid by the customer for one month and 80% 90% (since the 17th of april 2013) thereafter.
These vouchers are not Octors de facto, the amount and duration may vary.
On each product page, the parent software compatible / needed versions to have to use the product are indicated.
If you have any doubt, please contact us to ensure the compatibility of your environment before buying, no refund could be required for this reason.
Software products are sold to one and only one license, the buyer can not install the module more than one time.
The buyer can not sell or give this module even modified, except in cases where the license was purchased on behalf of his customer.
Discounts may be granted when purchasing multiple licenses.
The modules/softwares are tested on unmodified versions of Prestashop/Joomla or other softwares with their basic theme, and using the parameters needed to run sites in the structure of those parent softwares.
If you use a theme created by another company, you must be assured that it is 100% compatible with your version, ie that all key elements (including, for example for Prestashop, the fields of quantity and price of the product view) are identical to the original.
During certain periods or certain purchases, gift vouchers are available to the client, it is necessary that the latter fall with care so as not to lose them because it will not necessarily be returned by @ide-info.
The vouchers generally have a limited time, in any way they can then be used, and the client will in no case require the extension or creation of a new one from @ide-info.
These vouchers can be redeemed in any way or give rise to compensation of any kind.
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Tél : 06 32 38 77 54
Mail : firstname.lastname@example.org